Shipping policy

Shipping Policy

Thank you for choosing Zendoors Inc. We are committed to providing a smooth and transparent shipping experience. Please review our shipping policies below:

Order Processing

  • Orders are processed within 2 business days (excluding weekends and holidays).
  • You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Times

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • Estimated delivery times are as follows:
    • Standard Shipping: [3-4] business days
    • Expedited Shipping: [1-2] business days
  • Delivery times are estimates and may vary depending on factors outside our control.

Shipping Destinations

  • We ship within Canada.
  • We don't currently ship internationally. Please contact info@zendoors.com for more information. 

Tracking & Delivery

  • Once your order is shipped, you will receive a tracking number via email.
  • Please track your package using the provided tracking information.
  • We are not responsible for delays caused by carriers or customs.

Missing or Damaged Packages

  • If your package is lost or arrives damaged, please contact us within 2 days of receipt for assistance.
  • Provide photos of damaged items or packaging if applicable.

Additional Information

  • Shipping times and costs may vary during holidays or special promotions.
  • For any questions about your order or shipping, contact our customer service at info@zendoors.com.